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Privacy Policy

 

  1. This is a statement to inform you of your rights under the Personal Data (Privacy) Ordinance.
     
  2. At times, you may be required to provide your personal data including, but not limited to, your name, gender, date of birth, identity document number and/or its copy, telephone number, fax number, location, postal address and/or its proof, email address, credit card information, bank account number etc. Refusal to provide such information may render us unable to handle any case, enquiry, application or request you are making, or may deny you access to certain parts of our websites, or may otherwise defeat the objectives of your visit. If you are under the age of 18, consent from your parent or guardian is required before you provide us with any personal data.
  3. Personal data will be kept confidential at all times.
     
  4. Under the provisions of the Ordinance, you have the right to request us to ascertain whether it holds your personal data, to be given a copy, and to apply for correction of the data, if deemed incorrect.
     
  5. Applications for access to and correction of personal data should be made by written request.
  6. We may use and retain the personal data provided by you for the following purposes and for other purposes as shall be agreed between you and us or required by law from time to time:
    (a) Processing of your case, enquiry, application or request and provisioning of the services;(b) Subject to you consent, we may use your personal data (including name, gender, telephone number, fax number, location, postal address, email address, month and year of birth, as well as the information on usage of telecommunications and related telecommunications value-added services and relevant account and service numbers) for marketing the categories of goods and/or services as set out in the customer consent form which may be subject to change from time to time (irrespective of whether we are remunerated for such marketing activities) relating to us, our affiliated companies and business partners. We may dispatch to you the promotional information via direct marketing telephone calls, e-mail, e-message, facsimile, direct mailings, etc.(c)Processing of any benefits for you arising out of the services and carrying out market research to enhance service quality or experience;

    (d) Analyzing, verifying and/or checking of your credit, payment and/or account status in relation to the provision of the services;

    (e) Processing of any payment instructions, direct debit facilities and/or credit facilities requested by you;

    (f) Facilitating the daily operation of your account, provisioning of customer services and/or the collection of overdue amounts in your account in relation to the services;

    (g) Enabling us to perform any obligations on interconnection or conform with other industry practices, or to comply with any requests stipulated by governmental or regulatory authorities; and

    (h) Enabling us in prevention of crime.